Frequently Asked Questions
Concerning Retreats
1. What is included in the Self-Ease Yoga Retreat package?
Your retreat package includes luxurious accommodations, daily yoga sessions, reflection circles, guided tours to select cultural and natural sites, breakfast each day, and all transfers via a private air-conditioned van. You'll also receive a Self-Ease goodie bag as part of the experience.
2. What is excluded in the Self-Ease Yoga Retreat package?
You are responsible for paying for your roundtrip flight to/from our destination, mandatory travel insurance (proof required), gratuities, tips for our service providers--driver and cook (approximately $5 per service provider per day), daily lunch, daily dinner, additional tours/activities,
3. Do I need a passport?
Yes, a passport is mandatory to enter Colombia. It must be valid for at least 6 months from the date of arrival.
4. Do I need a visa?
No, a visa is not mandatory for U.S. citizens to entry Columbia.
5. Do I need travel insurance?
Yes, proof of travel insurance is mandatory to travel with Yoga Infinitum. This covers your unforeseen circumstances depending on which company and type of coverage you select. Yoga Infinitum does not endorse any travel insurance company.
6. Are flights included in the retreat package?
No, flights to and from our retreat destination are not included in the retreat package. Attendees are responsible for booking their own airfare. We recommend arriving at Rafael Núñez International Airport (CTG) and coordinating your arrival/departure time with the retreat group.
7. What if my flight arrives/departs at a different time as the group?
Airport transfers are included in the retreat package. However, if your arrival/departure times do not coincide with the group's appointed times, you will have to make your own arrangements to/from the airport and our accommodations at your own expense and risk. Modes of transportation options may include bus, train, taxi, private driver, rideshare, etc.
8. What if the retreat itself has to change or be postponed?
While we fully intend to run the schedule exactly as planned, we reserve the right to make minor modifications to the itinerary, instructors, or daily schedule if necessary. In the rare event that we must entirely postpone or cancel the retreat due to circumstances beyond our control (like natural disasters or travel restrictions), we will either roll your registration over to a rescheduled date or issue a retreat credit. Please note that we are not responsible for any personal travel expenses, such as flights, which is why travel insurance is required for all guests.
9. What happens if I need to change my plans?
We understand that life is unpredictable and plans can change! Because our venues and partners require non-refundable commitments early on, all deposits are non-refundable. If you cancel before February 1, 2027 you can receive 50% of your payments minus the $400 nonrefundable deposit. We will work with you to determine the best course of action based on your circumstances and the timing of your cancellation. For cancellations made after that date, we unfortunately cannot offer refunds.
10. What is the payment schedule for the retreat?
A non-refundable deposit is required to secure your spot. The remaining balance is due April 1, 2027. We ask that you submit your $400 deposit as soon as possible. Subsequent payments should be made in installments of 1/3 of your remaining balance on December 1, February 1 and April 1, 2027 to allow us to meet our requirements on your behalf.
11. What is the refund policy?
Deposits are non-refundable and transferable. For the remaining balance, refunds are at our discretion and based on the payments made to establish the retreat on your behalf. 50% of the balance paid (excluding deposit) is eligible for a refund if your request is made before February 1, 2027. No refunds will be issued after February 1, 2027.
12. I don’t have a roommate but would like one. How does that work?
If you’re coming on the retreat alone but prefer a roommate/double room rate, we will do our best to pair you with a fellow retreater based on your application answers. Based on availability.
13. Can I attend the retreat if I'm new to yoga?
Absolutely! Our retreats are designed for all levels of yoga practitioners. Whether you're a beginner or an experienced yogi, you'll find the classes accessible and enriching. Guidance is offered to ensure everyone feels comfortable.
14. What if I'm a solo traveler and/or I don't know anyone on the retreat?
You're in good company! Our retreats are designed to foster sisterhood, meaningful connections, and shared experiences. Great care goes into curating each retreat with your enjoyment, comfort, and safety abroad in mind. As a group, we move together during planned activities and avoid venturing off independently. This helps us look out for one another, stay on schedule, and enjoy all that's been thoughtfully arranged. We make sure to build in plenty of personal time for rest, reflection, and simply enjoying your own company. We encourage each guest to embrace the spirit of sisterhood, be considerate of others, and remember that this is a shared experience.
15. What type of yoga will be practiced at the retreat?
The retreat will feature a variety of yoga styles, including Vinyasa flow, Hatha, and Restorative yoga. Each session is designed to support your physical, mental, and emotional well-being.
16. Will I have free time during the retreat?
Yes, there is built-in free time for you to relax or enjoy some quiet time for self-reflection. We also have one designated free day where you can choose your own activities or simply unwind. Contact information will be provided for you to make arrangements as our departure date arrives.
17. Is there Wi-Fi at the retreat location?
Yes, Wi-Fi is available at the retreat location, but we encourage you to disconnect as much as possible to fully immerse yourself in the experience.
18. How do I secure my spot in the retreat?
To secure your spot, simply fill out the retreat application on our website. Once your application is reviewed and accepted, you'll receive an email with instructions to submit your non-refundable deposit. Your spot is confirmed once the application, deposit and signed waiver are received.
19. What if I have dietary restrictions or allergies?
Please inform us of any dietary restrictions or allergies when you register, and we will do our best to accommodate your needs. Our goal is to dive into the culture of our host country through all of the senses. Learning about the people and land through its authentic cuisine is a huge part of the experience. Our meals are prepared with fresh, local ingredients, with options for carnivore/no pork, vegetarian and pescatarian diets. Vegan, lactose intolerant and gluten free diets are not accommodated.
20. What if I have additional questions?
Feel free to email us any additional questions you may have. Additional information about the retreat will be emailed to you as the departure date approaches. The specific itinerary is emailed to the group a couple of weeks before departure and once full payments have been received. We will also have a Zoom meet-up to get familiar with each other and have an opportunity to discuss the retreat.
Host Schedule Modifications: We reserve the right to alter the venues, accommodations, schedule, change workshop topics, service providers, and instructors/facilitators. Such adjustments do not entitle participants to a refund.
Force Majeure & Postponement: If the retreat must be cancelled or rescheduled due to acts of God, environmental hazards, political instability, or other unforeseen emergencies (Force Majeure), our liability is limited strictly to the retreat package fee. We will offer a credit toward a future retreat or a rescheduled date.
Travel and Trip Protection: We cannot cover flight cancellations, lost luggage, or medical issues that prevent you from attending. We strictly require all participants to secure comprehensive travel insurance at the time of booking to safeguard against unexpected changes.
